What to know when submitting a request!
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Emergency vs. Non-Emergency:
Differentiate between urgent issues (like a leak causing immediate water damage) and routine problems (like a leaky faucet).
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1. Submit Your Request:
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Follow the Landlord's Instructions: Submit your online requestby filling up the form.
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Be Specific: Clearly describe the problem, its location, and any relevant details. Include photos or videos: Visual if possible can help your landlord understand the issue better.
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Keep Rent Current: Landlords are not obligated to make repairs if you are behind on rent.
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Be aware: In Texas, for non-emergency repairs, a landlord is legally expected to make a diligent effort to repair within a "reasonable time," which is generally considered to be seven days after receiving notice.